1 reviews | Active since Feb 2016
Edgars doesn't want to pay me back!!
I paid my Edgars account using EFT but after a couple of days i received an SMS saying that i didn't pay for the month of February, apparently the money wasn't assigned to my account because the cashier at Edgars Northgate Mall says it will not be possible to trace my payment. The amount of 683.45 is a lot for me to brush-off while they have placed my account in arrears, now i'm painted as a bad payer while Edgars cashiers are lazy to investigate the matter. i sent emails to this email [Email Removed] and i haven't received a response from them. i want this to be fixed ASAP cuz after this i'm going to close the account, i cant have an account which charges unnecessary monthly fees like VIP membership fee fro 60.00...whats that for!!!<br>
Thank you for making contact with us.
As discussed telephonically could you kindly provide us with your proof of payment . Upon receive of the documents will be submitted them to our remittance department to trace and allocate the payment back to your account. Once the matter has been resolved necessary adjustments will be made back to your account.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
As discussed telephonically could you kindly provide us with your proof of payment . Upon receive of the documents will be submitted them to our remittance department to trace and allocate the payment back to your account. Once the matter has been resolved necessary adjustments will be made back to your account.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***