1 reviews | Active since Feb 2014
Edgars Doesn't Take ***** Seriously.
<p> I logged a complaint for my account which was used without my consent and insurances I did not sign for.</p> <p> </p> <p>I submitted an affidavit and signed all Edgars documents as requested on the 18th of January 2017 at Edgars Rosebank Mall . I was then told I was going to get feedback within 24hrs to show that my query and complaint are acknowledged.</p> <p> </p> <p>It is now the 27th of January and no one from Edgars has contacted me about the investigation.</p> <p> </p> <p>Their accounts department claims they have frozen the account and that I do not have to pay till the investigation is complete. I do not trust Edgars. I saw most reviews on Hello Peter that Edgars is quick to list people on ITC and I am afraid to have my name *****ed because of Edgar’s negligence and poor security.</p> <p> </p>
We have escalated the price complaint to the Edgars Rosebank mall management to address as our valued customer reported the Financial services query in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the Edgars Rosebank mall management to address as our valued customer reported the Financial services query in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the Edgars Rosebank mall management to address as our valued customer reported the Financial services query in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the Edgars Rosebank mall management to address as our valued customer reported the Financial services query in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
I have not yet received any feedback and it is the 14th Febuary already.
Can I get a call please, your contact centre is always busy.
I have not yet received any feedback and it is the 14th Febuary already.
Can I get a call please, your contact centre is always busy.