JR
Jeanine R
1 reviews | Active since Dec 2011
21 Apr 2015, 10:53
EDGARS DO NOT VALUE CUSTOMERS- ***/GO
On the 11 April I went to Edgars V&
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Replies (1)
Edgars's replyOfficial
23 Apr 2015, 13:12Hello JEANINEVR,
We are deeply sorry that you haven't received feedback from the store manager. That is certainly not the type of service that we would like to render to our valuable customers. Please be advised as the turnaround time has lapsed, we have referred this matter to the Regional Manager for intervention because this matter has been prolonging. Please accept our sincere apologies for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We are deeply sorry that you haven't received feedback from the store manager. That is certainly not the type of service that we would like to render to our valuable customers. Please be advised as the turnaround time has lapsed, we have referred this matter to the Regional Manager for intervention because this matter has been prolonging. Please accept our sincere apologies for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply23 Apr 2015, 13:12
Official
Hello JEANINEVR,
We are deeply sorry that you haven't received feedback from the store manager. That is certainly not the type of service that we would like to render to our valuable customers. Please be advised as the turnaround time has lapsed, we have referred this matter to the Regional Manager for intervention because this matter has been prolonging. Please accept our sincere apologies for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We are deeply sorry that you haven't received feedback from the store manager. That is certainly not the type of service that we would like to render to our valuable customers. Please be advised as the turnaround time has lapsed, we have referred this matter to the Regional Manager for intervention because this matter has been prolonging. Please accept our sincere apologies for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***