KM
Kagiso M
1 reviews | Active since Jul 2015
03 Jul 2015, 09:47
Edgars Dispute
In 2013 An account was opened in my name, I have been disputing this with Edgar's all these years and each time i must contact them as they couldn't be bothered to assist me. I have been asked to send documents which i did then i must contact them to see if they received them and what is the status of the dispute i haven't received anything from them (a letter or email) to let me know whats happening and I REFUSE to pay for an account that was not opened by me. Do they understand the negative impact their laziness has on people lives (ie. ITC and getting jobs) i sent the dispute to the credit Ombudsman and if needs be i will go to the small courts as this is really nightmare
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Edgars's replyOfficial
07 Jul 2015, 10:08Hello KMALOKA19,
We would like to apologise for the delayed feedback. Please be advised we have referred this query to ***** and dispute to address. We apologise for the overall experience, but we assure you investigations will be conducted and upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the delayed feedback. Please be advised we have referred this query to ***** and dispute to address. We apologise for the overall experience, but we assure you investigations will be conducted and upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply07 Jul 2015, 10:08
Official
Hello KMALOKA19,
We would like to apologise for the delayed feedback. Please be advised we have referred this query to ***** and dispute to address. We apologise for the overall experience, but we assure you investigations will be conducted and upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the delayed feedback. Please be advised we have referred this query to ***** and dispute to address. We apologise for the overall experience, but we assure you investigations will be conducted and upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below
Kind regards.
Edcon customer experience team.
***
Best regards,