tS
ts S
1 reviews | Active since Aug 2015
29 Jul 2020, 12:50
Edgars dishonest ways
I'm currently due for a refund on my Edgars account and was informed that the refund would be done in 7 days. Currently the time of 7 days has elapsed and when I called Edgars to find out why I have not received my refund there was no answer and when I asked to speak to a manager I was put on hold for 16 minutes and counting as I'm still holding for a manager. Edagrs managers arrange for me to get my refund from a store as you have failed in refunding me through my bank account.
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ts S's updateReviewer Update
30 Jul 2020, 16:23What are you apologise profusely for the ill manner in which you keep treating me, it's a slap on the face after another. I was trying to resolve this matter in a professional way but Edgars continues to ill treat me today I went in to the kwadukuza Edgars and the manager called customer services so as fined out what is happening with my refund and I was put on hold for 45 minutes till the call was cut off, the kwadukuza store manager was let speechless. The matter of my refund started on the 6th of July 2020 till to date nothing even after being my informed my refund would be paid after 7 working. Edgars you have injured me greatly and I must have my recompense, if I do not receive my refund by end of business of the 31st July 2020 I will be hand the matter to my legal as this is the only language you will understand.
tS
ts S's update30 Jul 2020, 16:23
Reviewer Update
What are you apologise profusely for the ill manner in which you keep treating me, it's a slap on the face after another. I was trying to resolve this matter in a professional way but Edgars continues to ill treat me today I went in to the kwadukuza Edgars and the manager called customer services so as fined out what is happening with my refund and I was put on hold for 45 minutes till the call was cut off, the kwadukuza store manager was let speechless. The matter of my refund started on the 6th of July 2020 till to date nothing even after being my informed my refund would be paid after 7 working. Edgars you have injured me greatly and I must have my recompense, if I do not receive my refund by end of business of the 31st July 2020 I will be hand the matter to my legal as this is the only language you will understand.