Edgars disappointing service

<p>My name is A.Mngadi I have been a customer of Edgars for a quiet awhile now, and I wouldn't be writing this review if I wasn't disappointed bwt the services. I have been a good payer . But I noticed my balance was showing no difference, One faithful day when I went to pay my account. I asked the teller why my account shows no difference. And she tells me am I aware of the airtime I'm getting every month, and I said no. I don't get airtime from edgars and she said it's been charging since January this year. The teller then calls the finrite /OTA and they cancelled it. I then asked to talk to them regarding the reversal because that R20 charging since January is alot of money.they told me they would investigate and they took my number in Aug. September i went to pay they tld me Same story and now this month October. Nobody knows about my matter. I'm Very disappointed at how they are handling my Matter. Because they dont hesitate to send messages to say go pay their money, but when it comes to my money, why does it need to be investigated? Edgars services are bad and the people at the store are not at fault. It's the consultants who are handling these matters fault.</p>