EDGARS- DELAYS ON RETURNS

Edgars are still up their tricks of not providing uick and simple customer service. I purchased a kettle on line that stoped working iwthin a few months. I reported this to EDGARS and eventually received a phone call from Johannesburg - no stock of same brand - would I like a refund. YES . and to same credit card no as for purchase YES and then NOTHING.. until a week later when I query why no credit has apprared. No now they want kettle back - which I was realy to throw out. Imagine living WITHOUT A KETTLE for three weeks ... and I am disablec!

THANX EDGARS - why would we bother with you?? : Edgars order dispatched # ********** 00 OCC: ********** 001467

AND I had to remind them about the Consumer law on On Line purchases