Edgars de*****ing customers?

<p>I am being **********ly billed by Edgars for a service called "Good Taste and Travel". After numerous emails to a plethora of Edgars accounts personel over the past two months my query has been "escalated" on several occasions, but with no result.</p> <p>To add insult to injury I have also been billed for a service called "Edgars Club" on my latest account (August 2016).</p> <p>I see a number of people are having the exact same issues with Edgars.</p> <p>It is disconcerting that Edgars is willing to engage in ********** activities, unless they know they can do so with impunity.</p> <p> </p> <p>I just sent the following letter to ********** & ********** <p>Dear Mr Nyawo,</p> <p>(Cc: Ms Johnson)</p> <p>Apart from being **********ly billled by Edgars for a service called "Good Taste and Travel" for the past few months, I have just received my latest statement and a new service called "Edgars Club" has been added to my account.</p> <p>I hereby respectfully request the following information:</p> <p>1. Proof that I have ordered the service "Good Taste Travel". (I have requested this information on numerous occasions before)<br />2. Proof that I have requested the service "Edgars Club" as from this month.</p> <p>Please give me an indication of when I will receive the requested information.</p> <p>If no proof can be provided then I request a refund of all the money I have paid towards these two "services".</p> <p>If Edcon has no intention of providing me with the requested information, please have the decency to let me know so that I may take the necessary steps to escalate this matter.</p> <p>Similarly, if you are not equipped or able to deal with this matter, please send me the contact details of a person that is.</p> <p>Regards,<br />-- <br />Francois Toerien</p>