EP
Evan P
1 reviews | Active since Jul 2011
11 Sept 2015, 12:27
EDGARS DEFIES THE CONSUMER PROTECTION ACT (CPA)
On Monday 2015.09.07, I selected two items of clothing at Edgars La Lucia. The pricing on the tag was already marked down. On a large billboard / sign directly above the clothing rack, there was an advert for \75% off the marked price". The store manager acknowledged the signage was incorrect and it should have read \""prices marked down by 75%"
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Edgars's replyOfficial
14 Sept 2015, 11:02Hello evanp,
Thank you for notifying us of your shopping experience. Please note we have referred this matter to the store manager as it could have been handled in a different light. We assure you management will review this matter and revert with feedback, because Edcon does comply with the CPA.
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for notifying us of your shopping experience. Please note we have referred this matter to the store manager as it could have been handled in a different light. We assure you management will review this matter and revert with feedback, because Edcon does comply with the CPA.
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply14 Sept 2015, 11:02
Official
Hello evanp,
Thank you for notifying us of your shopping experience. Please note we have referred this matter to the store manager as it could have been handled in a different light. We assure you management will review this matter and revert with feedback, because Edcon does comply with the CPA.
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for notifying us of your shopping experience. Please note we have referred this matter to the store manager as it could have been handled in a different light. We assure you management will review this matter and revert with feedback, because Edcon does comply with the CPA.
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***