Edgars deducting unauthorised airtime subsriptions from my account

Edgars is sending me messages threatening me with handing over my account for collection. These arrears are as a result of airtime subscription contract that was cancelled a bout 5 years ago. I have not been receiving any airtime but the subscriptions were deducted from my account on a monthly basis. I do not have any idea why Edgars stopped sending me the monthly statements, as a result of not receiving same I been paying +-R74 airtime subscriptions I am not even receiving. As far as I am concerned I do not owe Edgars anything. I should be getting a refund for all the payments I have been making for a contract that was cancelled many years ago, but edgars still keeps on debiting to my account. Edgars must please sort this out and refund my money . I know many people are complaining about these airtime contracts, I am not the first one to come up with this so it should not take long for Edgars to sort out this as soon as possible. I received an email saying they have been in contact with the third party regarding this matter and I should received an update within 48hrs, that was on the 26/10/2018 until now no update has been received. see email below From: Lebohang Busang ********** Sent: 23 October 2018 9:51 AM Subject: ********** ********** 65091

Good Day Account Number: In response to your email received, please note that the query has been referred to our third party to assist with the query. For your convenience, switch to E-mail or MMS statements. Contact us at ********** or give our Customer Service Call Centre a call. Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details. Please note that this mailbox is unattended. Kindly forward any enquiries to ********** Regards Lebohang Motaung Customer Services Administrator  Edcon Financial Services  Edgars: +27 86 ********** |  ********** I  **********