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Eduan N

1 reviews | Active since Sept 2019

12 Sept 2019, 09:49

Edgars Debt collectors harassing the wrong person

Hi, I'm receiving constant calls/sms from debt collector for Edgars, for a miss Ndlovo. I've had this cell no *** for 6 months now, and suspect that vodacom reused the number once owned by this lady, or perhaps she gave you a wrong cell to start of with. I consider this harassment, as I did explain to your debt collectors the story but the harassment continues. I will report you to the credit ombudsman if this continues.

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Replies (1)
Edgars
Edgars's reply12 Sept 2019, 15:07
Official
Good afternoon Eduan Nel
We hereby acknowledge your complaint lodged.

Kindly be advised that we have removed your contact number for the account in question. Please note that it will take 30 days for the number to be completely removed from the database as our records are pre-loaded.
The reference number for your query is : ***/GO
Kind RegardsCustomer Experience Team ***