ZH
Zain H

1 reviews | Active since Mar 2015

06 Jul 2022, 19:44

Edgars debit order not set off

Very poor service! There phone lines are not answered, I keep getting messages and calls that my account is unpaid since 3 months now, I changed banks even updated my details but your system cannot set off the debit order!

Why do you even have this service if it does not work?

Very disappointed, thnki6of closing this account, been with you for 10+ years!

0
Replies (2)
Edgars
Edgars's reply07 Jul 2022, 09:22
Official
 Good day Zain,

Trust you are well and safe.

We are sorry that your recent experience has led you to contact us with a complaint. 

RCS now manages all Edgars accounts and are best placed to assist you with your query. 
 I have escalated the query to RCS and feedback will be provided. 
 
 Thank you and take care 

Best regards,

Edgars
Edgars's reply11 Jul 2022, 10:05
Official
Good day Zain,

Trust you are well and safe.

RCS has made contact with you concerning  debit order activation.

We would like to apologize for  the inconvenience caused.

Thank you and take care
 

Best regards,