GM
Gamuchirai M
1 reviews | Active since Apr 2019
12 Feb 2022, 15:29
Edgars Customer Support is the worst.
I am sitting in Edgars right now trying to get a second card on our account but hey it seems we have to move mountains before that happens.
The lady helping us in store at Canal walk is very helpful but the customer support lines are being answered by mind blowingly *********** and unhelpful people. Its been close to 2 hours now and we have restarted the process three times, yes three times and we are in store. Honestly its not surprising this business almost closed down because my goodness the incompetence.
Customer service is a very important part if business and Edgars has no clue
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Replies (1)Edgars's replyOfficial
14 Feb 2022, 11:33Hi. Gamuchirai.
Thank you taking my call .
We are sorry that your recent experience has led you to contact us with a complaint.
Your dual card have been replaced however we do apologize for the inconvenience caused .
Thank you and take care.
Thank you taking my call .
We are sorry that your recent experience has led you to contact us with a complaint.
Your dual card have been replaced however we do apologize for the inconvenience caused .
Thank you and take care.
Edgars's reply14 Feb 2022, 11:33
Official
Hi. Gamuchirai.
Thank you taking my call .
We are sorry that your recent experience has led you to contact us with a complaint.
Your dual card have been replaced however we do apologize for the inconvenience caused .
Thank you and take care.
Thank you taking my call .
We are sorry that your recent experience has led you to contact us with a complaint.
Your dual card have been replaced however we do apologize for the inconvenience caused .
Thank you and take care.
