Edgars customer service is the worst

The "new" Edgar's customer service is pathetic. I am called by their ridiculously *********** staff to remind me to pay my account. Yesterday I was called by Mbali. When I asked her for more information so that I could the call as a reference, she was very rude and eventually cut the call. The recording of the call can confirm this. I have noticed that Edgar's charges me for their calls and emails. My account is always paid and as at now, my account is upto date. I was called this morning and asked the person for their details, they refused to give me. I will not entertain this nonsense from Edgar's. If you hire competent staff, you will not have this problem. There are plenty of people that are looking for jobs who can provide 1000% better customer service. There are also plenty of other more modern stores that I can spend my money on. Unfortunately, due to your pathetic service, I will pay up my balance shortly and will not recommend Edgar's to anyone. I will advise people to spend their money in a store where they are treated like a proper customer even if that means paying a few bucks more.