Edgars Customer Service

I am so disappointed with Edgars! They put pressure on me to pay my account which was in arrears by 1 month, saying they do not want to hand my account over and lose me as a customer. I paid my full amount in arrears on the 2nd of September 2020 (I did send a proof of payment to the email, however they never reply even though they promise to get back to you in 48 hours) and I made the debit order for my payment due that month. They STILL HANDED ME OVER ON THE 14TH OF SEPTEMBER AFTER I MADE SURE MY ACCOUNTS PAYMENTS IS UP TO DATE!!!!!!!!!!!!!!!!!!!!!!! I WILL NEVER SHOP AT EDGARS AND I WILL BE CLOSING MY ACCOUNT I WILL ENSURE MY FRIENDS AND FAMILY WILL NEVER OPEN AN ACCOUNT THERE NOR SHOP THERE CAUSE THEIR CUSTOMAR SERVICE IS THEE ****PIEST SERVICE I HAVE EVER EXPERIENCED!!!