EDGARS CUSTOMER LIAISON UNPROFFESIONAL!!

I have a pending complaint against a Manager on Duty at Edgars Richards Bay. To make matters worse, I returned to the store a few days later and she was duty at the till. As I reached the counter and placed by packet for a credit on the counter to reach for my purse, she asked in a RUDE manner \WHAT IS THIS!!"<br> There was no GREETING!! I explained it was a credit and was highly embarrassed. She then embarrassed a fellow shopper who was trying to query at the till beside her whether she could do an EXCHANGE without her debit card present. She said quite LOUDLY in view of a full queue \"" There is NO WAY YOU ARE GETTING CASH\"". When in fact the customer and the cashier were only confirming if an exchange may be made for an item!The customer was also highly angered and actually TOLD THE manager OFF in front of the other customers that \""She was NOT asking for cash!!\"" . I was again shocked at her rude behaviour with me and this customer as well. I sent an SMS complaint.In any case your Customer Liason officer calls me today to dicuss my previous complaint"