Edgars customer care: no response for more than 1.5months

<p>I have been trying to get information out of Edgars re why they **** to me during their tele sales script, Unauthorised debit orders om my account, ans subsequent blacklisting after they refused to cancel my VIP membership despite me phoning in and telling them to cancel it. I complained on hellopeter twice after phoning in to cancel it on numerous occasions. </p> <p>I want someone to phone me. I don't want to hear it is being escalated. You have been escalating it since the 18th of June. Call me and let's get this over with. You have my reference number and telephone number. So call me and stop lying to me. </p> <p> </p> <p>Your responses to my previous requests for feedback are below. </p> <p> </p> <p>June 18 2016</p> <p>We apologise for your inconvenience, we will escalate the matter. (Voice log)</p> <p>July 23 2016</p> <p>We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you regarding the Good taste and travel fee.</p> <p>Please be advised at this point we cannot provide a time frame for resolution however we assure you the query will be resolved, Your patience will be highly appreciated.</p> <p>Your reference number is ********** 174/GO.</p> <p>Kind regards, <br /> Edcon customer experience team,<br /> ***</p> <p>Aug 1, 2016</p> <p>We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the club management team, your query has been noted as a priority and feedback will be provided directly to you.</p> <p>Kind regards,<br /> Edcon customer experience team,<br /> ***</p> <p> </p>