Edgars Customer Care and Online Orders the WORST
If you cannot run an online shop please refrain from doing so. I had a nightmare experience with two major brands this week. E-mails and calls gets ignored and no-one is worrying about customer service anymore. This is beyond frustrating and I will fire the lot if I had a say in this. Employ people who can and will do this job. Money was paid and stock is still sitting in cart. This was the last time I will buy from any Edgars Store ever again. Your Reference number is ***/GO Refund my money urgently.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
13 Sept 2019, 12:42Hi Hester,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our fulfillment team to urgently confirm your refund status.
Your reference number remains the same:
***/GO
Kind Regards:
The Edgars Team.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our fulfillment team to urgently confirm your refund status.
Your reference number remains the same:
***/GO
Kind Regards:
The Edgars Team.
Edgars's reply13 Sept 2019, 12:42
Official
Hi Hester,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our fulfillment team to urgently confirm your refund status.
Your reference number remains the same:
***/GO
Kind Regards:
The Edgars Team.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our fulfillment team to urgently confirm your refund status.
Your reference number remains the same:
***/GO
Kind Regards:
The Edgars Team.