GB
Gary B
1 reviews | Active since Jul 2012
25 May 2015, 14:01
EDGARS CREDIT DEPARTMENT ARE SO VERY FUNNY
I have been a customer with Edgars for longer than I can remember. Imagine when my 18 year old son who is only a waiter arrives home with an Edgars card - and a credit limit higher than mine to wit. So I think \Times have changed - quite contrary to what I would have thought with the National Credit Act etc..."In any event I have reason to purchase clothing - and as we all know"
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Replies (1)Edgars's replyOfficial
26 May 2015, 17:35Hello garybradfield,
Thank you for raising your concerns with us. Kindly note we are no longer allowed to increase customer's credit increase manually. It is done by the system and you will receive an SMS notification. We apologise for the overall experience.
Please find your reference number: ***/GO
If your require any further assistance, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we are no longer allowed to increase customer's credit increase manually. It is done by the system and you will receive an SMS notification. We apologise for the overall experience.
Please find your reference number: ***/GO
If your require any further assistance, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team.
***
Edgars's reply26 May 2015, 17:35
Official
Hello garybradfield,
Thank you for raising your concerns with us. Kindly note we are no longer allowed to increase customer's credit increase manually. It is done by the system and you will receive an SMS notification. We apologise for the overall experience.
Please find your reference number: ***/GO
If your require any further assistance, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we are no longer allowed to increase customer's credit increase manually. It is done by the system and you will receive an SMS notification. We apologise for the overall experience.
Please find your reference number: ***/GO
If your require any further assistance, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team.
***
