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DJVV
DALENE JANSEN VAN VUUREN

1 reviews | Active since Feb 2021

21 Feb 2022, 15:00

EDGARS - CREDIT BUREAU UPDATES

I got declined for a home loan due to EDGARS NOT UPDATING MY CREDIT BUREAU PROPERRLY!!!!

I HAVE ALL THE PROOF OF PAYMENTS BUT YET THEY STILL LIST ME AS UNPAID ON THE BUREAUS!!!

USELESS IS UNDERSTATEMENT!!!

0
Replies (7)
Edgars
Edgars's reply21 Feb 2022, 15:45
Official
Hi Dalene.

Trust you well.

We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution. 

Thank you and take care
DJVV
DALENE JANSEN VAN VUUREN's update21 Feb 2022, 15:56
Reviewer Update
Please, will be much appreciated.
I.D ***
***
DJVV
DALENE JANSEN VAN VUUREN's update21 Feb 2022, 15:57
Reviewer Update
Listed unpaid 2020 Dec & Oct and 2021 October.

Got proof of all payments
Edgars
Edgars's reply21 Feb 2022, 16:05
Official
Good day Dalene.

Trust you well.

I have sent you an email. Please email me your proof of payment and i will escalate your query to RCS.

Thank you and take care.
Edgars
Edgars's reply22 Feb 2022, 10:46
Official
 Good day Dalene.

Trust you well. 

RCS has made contact with you  concerning your query .

Thank you and take care.
DJVV
DALENE JANSEN VAN VUUREN's update22 Feb 2022, 12:58
Reviewer Update
Yes they have made contact, but if no reply and  resolved very soon I will have no choice but to approach the ombudsman.
Edgars
Edgars's reply03 Mar 2022, 09:07
Official
Good morning  Dalene.

Trust you well. 

RCS has made contact with you concerning your escalation and feedback provided.

Thank you and take care.