Edgars - contact number for accounts queries not working, poor service

Good day,

The ***on the Edgars website does not work - you are prompted to rate the call before speaking to a consultant, if you don't rate it you are cut off and if you do rate the call (even though you are yet to speak to a consultant) the call is also ended.

We are currently on holiday and not close to an Edgars store and have to report suspicious transactions on my wife's Edgars account. As an Edgars account holder for more than 15 years this is very poor service. Today (31 December) is not even a public holiday either.

I will be closing both me and my wife's Edgars accounts, very poor service!

Regards Tiaan Wright ***