AP
Alastair P

1 reviews | Active since Oct 2016

16 Aug 2019, 11:25

Edgars Contact Centre Harassment

I have had the following calls from Edgars Head Office: 21 May 2019 16h09 21 May 2019 16h47 21 June 2019 14h16 10 July 2019 14h31 10 July 2019 16h34 19 July 2019 10h18 19 July 2019 11h12 30 July 2019 13h14 30 July 2019 15h57 08 August 2019 11h43 08 August 2019 12h01 08 August 2019 12h24 08 August 2019 12h44 08 August 2019 13h05 16 August 2019 09h38 16 August 2019 09h58 16 August 2019 10h19 16 August 2019 10h48 16 August 2019 11h04

Every time I have asked and been confirmed to that I am on the DNC list (Do not call list). I have spoke to managers and call centre agents who have explicitly told me that I am on the list and apologize for calling me all the time.

This is harassment and given I am on the national DNC list (yes I have checked) I am appalled that you are breaching the law.

EDGARS DO NOT CALL ME!!!! NO WONDER I DO NOT SHOP AT YOUR PLACE AND YOUR COMPANY IS FALLING APART!!

0
Replies (1)
Edgars
Edgars's reply16 Aug 2019, 12:13
Official
Dear Alastair

Thank you for bringing this matter to our attention.
We will investigate this matter further and remove your number from our dialer.

We apologise for the frustrations caused to you.

***/GO

Kind regards

Edgars Customer Experience Team

Best regards,