MR
Mike R
1 reviews | Active since Dec 2010
19 May 2020, 11:12
EDGARS common theives
After 30+ years I am closing this ******* account - the reason legalized theft, you dont even have to buy anything from them and they charge you a fee for so called admin and wait for it - Insurance if you are out of work, of which you cannot claim. All this time I have had my account I have never been been able to open one statement of which you need your SA ID (I think I know it by now) and every time I try it fails, even on their online system, and I email them and or call them or speak to a person in shop and it still remains the same, is this so that I cannot see the theft that is going on right under my nose. And I have been blaming my wife for her crazy spending and now I see its not her but these ******* that will not be charged. So in my conclusion, people please be aware of this blatant theft and close your accounts, and I hope - in fact I curse Edgars and hope they do close down.
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Replies (2)
Edgars's replyOfficial
19 May 2020, 12:20Good day Mike,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Please note that the service fee which is being billed on your account is mandatory on your accounts.This fee is used by the Credit Provider to manage the administration of the Credit Book and other applicable expenses and it cannot be cancelled.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Please note that the service fee which is being billed on your account is mandatory on your accounts.This fee is used by the Credit Provider to manage the administration of the Credit Book and other applicable expenses and it cannot be cancelled.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
Edgars's reply19 May 2020, 12:20
Official
Good day Mike,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Please note that the service fee which is being billed on your account is mandatory on your accounts.This fee is used by the Credit Provider to manage the administration of the Credit Book and other applicable expenses and it cannot be cancelled.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Please note that the service fee which is being billed on your account is mandatory on your accounts.This fee is used by the Credit Provider to manage the administration of the Credit Book and other applicable expenses and it cannot be cancelled.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
MR
Mike R's updateReviewer Update
19 May 2020, 12:42Still dont help - account will be cancelled today as soon as your bumbling idiots can decide what they are doing, they cannot even get my ID number correct.
MR
Mike R's update19 May 2020, 12:42
Reviewer Update
Still dont help - account will be cancelled today as soon as your bumbling idiots can decide what they are doing, they cannot even get my ID number correct.