1 reviews | Active since Jul 2017

17 Jul 2017, 09:43

Edgars Colognes are ****

<p>Bought 2 Colognes Dior "Farehnheit" at Edgars East gate shopping Mall. One is a 100ml other is a 50ml. </p> <p> </p> <p>To my shocking discovery, when I put both Colognes on the scent does not even last a lousy 2hours. You can't even try recognise the scent it's gone. This is not on, cause i payed a whole lot of money for both Colognes. I spent about R2800 for both Colognes for this nonsense to happen.</p>

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Replies (1)
Edgars
Edgars's reply17 Jul 2017, 10:06
Official

We have escalated the complaint to the Edgars Westgate management to address with regards to the quality of the fragrances purchased at Edgars East gate. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards,

Customer Experience Team

Call Centre: ***.