Edgars Club VIP membership debit without consent
This is actually pathetic. I have been paying for a Edgars VIP Club membership which I have never accepted. I think the credit ombud needs to have a look at companies that debit you without your consent for products that you have never accepted! Please refund me for every debit for this product as well as cancel this service.
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Replies (3)0
Replies (3)
Edgars's replyOfficial
29 Mar 2019, 09:49Dear Andre,
Thank you bringing the above concerns to our attention.
Please be advised the membership has been active since 2016 and it was enrolled at our Edgars Kolonnade store.
A request to forward enrollments forms is referred to the stores management team in order to determine if a reversal is necessary.
The membership has been cancelled and final feedback will be communicated to you within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you bringing the above concerns to our attention.
Please be advised the membership has been active since 2016 and it was enrolled at our Edgars Kolonnade store.
A request to forward enrollments forms is referred to the stores management team in order to determine if a reversal is necessary.
The membership has been cancelled and final feedback will be communicated to you within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply29 Mar 2019, 09:49
Official
Dear Andre,
Thank you bringing the above concerns to our attention.
Please be advised the membership has been active since 2016 and it was enrolled at our Edgars Kolonnade store.
A request to forward enrollments forms is referred to the stores management team in order to determine if a reversal is necessary.
The membership has been cancelled and final feedback will be communicated to you within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you bringing the above concerns to our attention.
Please be advised the membership has been active since 2016 and it was enrolled at our Edgars Kolonnade store.
A request to forward enrollments forms is referred to the stores management team in order to determine if a reversal is necessary.
The membership has been cancelled and final feedback will be communicated to you within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
's updateReviewer Update
29 Mar 2019, 10:22I only opened an account and not a membership to a VIP Club. I don't even recall if I opened the account at Kolonade.
's update29 Mar 2019, 10:22
Reviewer Update
I only opened an account and not a membership to a VIP Club. I don't even recall if I opened the account at Kolonade.
's updateReviewer Update
02 Apr 2019, 16:02I am still waiting for feedback. It has been more than 48 hours since this complaint.
's update02 Apr 2019, 16:02
Reviewer Update
I am still waiting for feedback. It has been more than 48 hours since this complaint.