EDGARS CLUB VIP CONCIERGE Call Centre SUCK! ! ! !

Hi<br> <br> This is the forth day (work week days) that I've been battling to get through to an agent at the call centre of EDGARS CLUB VIP CONCIERGE. <br> <br> I must have used up more than R180.00 in airtime while waiting for a so called agent to pick up. Then their phone just cuts me off and I have to dial again and listen again to that boring telephone guide.<br> <br> They just never pick up. I know they're close over weekends but jirre, to not pick up their phone between 08h00 and 17h00 is really and truly poor service.<br> <br> Once an road side service agent picked up wanting to help me. Hoe de donner did the call came out by him. Then he politely asks if he can be of assistance. Keep to the roadside boet.<br> <br> When will Edgars ever learn from their mistakes...?<br> <br> Can the management of that department please get off their asses and stop playing around on facebook to help paying customers.<br> <br> Then they have the nerve to say on their website: \ Simply call us on ***\"<br> <br> It's not that simple if your ****** agents don't pick their phones, is it...? "