RA
Raymond A

1 reviews | Active since May 2016

16 Dec 2016, 02:20

Edgars club movie benefit

<p>I was told to pay a fee of R30 to activate my card at ster-kinekor so i went to the one at centurion and they told me they can't activate it their systems are offline so a few weeks later i went again then i was told they cannot help me Edgars must do it.Edgars employee revered me to Sterkinekor online site because the card is already activated and i must now activate it at sterkinekor and i can do so easily online but the activate card at the Edgars club card section does not work the page takes me nowhere and today sterkinekor told me a diffrent story and said i must buy a movie ticket there physically and activate my card.I just want to activate this card and be done with it and i don't know what to do anymore because i can't activate it anywhere apparently.I have emailed edgars support a few weeks back but recieved no response on how to proceed.</p>

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Replies (2)
Edgars
Edgars's reply21 Dec 2016, 17:22
Official

Kindly forward us your Account number so that we may be able to action the matter reported by our valued customer. Alternatively, kindly find the direct. Edcon Customer Experience Head office for further assistance on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply21 Dec 2016, 17:22
Official

Kindly forward us your Account number so that we may be able to action the matter reported by our valued customer. Alternatively, kindly find the direct. Edcon Customer Experience Head office for further assistance on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.