JB
Josef B
1 reviews | Active since Mar 2011
08 Jul 2015, 11:34
EDGARS CLUB MEMBER CANCELLATION
today the 8th July I have tried numerous times to cancel my Edgars Club membership. Every time I called I got put through to another department then you enter your id/ account number, you then hear your balance and available credit. Then you have to press another number that leads to nowhere. All I want to do is stop the membership as it does not benefit me at all and are costing me 55 rand per month
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Edgars's replyOfficial
10 Jul 2015, 12:47Hello Sep,
As per our telephonic discussion, we are pleased you managed to cancel your club VIP membership. We apologise for the overall experience. We apologise for the delayed feedback, we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, we are pleased you managed to cancel your club VIP membership. We apologise for the overall experience. We apologise for the delayed feedback, we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Edgars's reply10 Jul 2015, 12:47
Official
Hello Sep,
As per our telephonic discussion, we are pleased you managed to cancel your club VIP membership. We apologise for the overall experience. We apologise for the delayed feedback, we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, we are pleased you managed to cancel your club VIP membership. We apologise for the overall experience. We apologise for the delayed feedback, we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***