IH
Irma H
1 reviews | Active since Feb 2011
01 Apr 2015, 08:04
Edgars Club Card not activated
About six months ago, I lost my Edgars Club Card, which i had for years. I went to a Branch, got a new card and was assured that it was \activated". The next time I wanted to see a movie"
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Edgars's replyOfficial
01 Apr 2015, 11:45Hello IH,
Our attempt to contact you at 11:36 AM was unsuccessful.
We would like to apologise for the overall experience you had with your club card. That s certainly not the type of service that indicates our standards. Please be advised we have replaced the funds and you will be able to use your club card at Ster-kinekor. Kindly note we have also requested for 2 E-vouchers to be send to you so you may watch movies and not pay this time.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 11:36 AM was unsuccessful.
We would like to apologise for the overall experience you had with your club card. That s certainly not the type of service that indicates our standards. Please be advised we have replaced the funds and you will be able to use your club card at Ster-kinekor. Kindly note we have also requested for 2 E-vouchers to be send to you so you may watch movies and not pay this time.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Edgars's reply01 Apr 2015, 11:45
Official
Hello IH,
Our attempt to contact you at 11:36 AM was unsuccessful.
We would like to apologise for the overall experience you had with your club card. That s certainly not the type of service that indicates our standards. Please be advised we have replaced the funds and you will be able to use your club card at Ster-kinekor. Kindly note we have also requested for 2 E-vouchers to be send to you so you may watch movies and not pay this time.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 11:36 AM was unsuccessful.
We would like to apologise for the overall experience you had with your club card. That s certainly not the type of service that indicates our standards. Please be advised we have replaced the funds and you will be able to use your club card at Ster-kinekor. Kindly note we have also requested for 2 E-vouchers to be send to you so you may watch movies and not pay this time.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***