1 reviews | Active since Dec 2013
Edgars club card
i opened a edgars accont because of what i qualified for. it was a interest free account and 2 for 1 movie card. when i opened the account i only received the edgars account card, no club or 2 for 1 movie card. today i eventually got my club card but they never told me,it can only be activated 48 hours later. now i have to continue waiting. i was also told that i now lost the deal that i qualified for when i opened the account. i feel i should receive the deal i qualified for or i will be closing this problematic edgars account, since i started shopping at edgars with this account i have been having problems. I am so disgusted in the service i have been receiving. please sort this problem out and provide me with my deal which was the reason for opening the account!!! if not i will cancel my account with you and make it known to others not to support you. Thanks
We tried contacting you at 03:54 PM but we couldn't reach you.
Please note there is a waiting period of 48 hours after activation. The customer also needs to pay once off R30.00 activation fee at Ster=Kinekor so the card may work.
Kindly note we do offer six month interest account. However, the customer needs to qualify as per the credit bureau score. Please note the policy forbids an exchange of 12 to six months interest account. We apologise for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***
We tried contacting you at 03:54 PM but we couldn't reach you.
Please note there is a waiting period of 48 hours after activation. The customer also needs to pay once off R30.00 activation fee at Ster=Kinekor so the card may work.
Kindly note we do offer six month interest account. However, the customer needs to qualify as per the credit bureau score. Please note the policy forbids an exchange of 12 to six months interest account. We apologise for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***