CT
Clement T

1 reviews | Active since Dec 2016

22 Dec 2016, 10:22

Edgars club benefits are not true

<p>Hello Peter</p> <p> </p> <p>Tuesday night I had an emergency I called an ambulance but it took too long to come i remember i am an edgars club vip member i called the number on the card ********** 747 only to be given another number that does not work at all i had to call the ambulance which ttooktime to show what i realised is that edgars club benefits are not easy to take advantage of so i want to cancel the club and get a refund because it has never worked for me but i keep paying for it and this was not the first time i tried using the club benefit and i didnt get help</p>

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Replies (1)
Edgars
Edgars's reply23 Dec 2016, 15:34
Official

Thank you for making contact with us regarding the club emergency service .We apologise for the disappointment caused to you. Our club emergency number is *** and the number on the card should direct you to this number for assistance. Please advise if you have utilized another ambulance service so that we can escalate this matter further .Reference Number: ***/GO

Kind regards

Edgars Customer Experience Team