NK
Nomsa K

1 reviews | Active since Feb 2020

28 Dec 2021, 16:32

Edgars club and bills we know nothing about

It looks like edgars is trying to make all means to make money on our expenses *******ly, i once got a call from their club consultant to convince me to join their club and i bluntly refused i said no… few minutes after the call I received an sms welcoming me as a new club member 😳i called their customer care line to seek answers and when i was ready to talk to the consultant my call was cut off😡I kept recalling for more than 10 times still being placed on hold and then cut off. After a few weeks of trying while they were busy billing me I managed to get hold of a consultant that said she had cancelled “my club account “ and I received an email saying quiry is logged. Come statement time, iam being bul**** again 😳 Now when i try calling them again my calls are being cancelled without any help… Today I get this sms😳😳😳 Mrs Nomsa Mahlangu, due to a technical error, your Edgars Club fee was not billed on your Edgars Account in Dec. This has been corrected on your account & will reflect on your Jan statement. Your Club benefits are still active. Apologies for any inconvenience. Queries? Call ***. NCRCP38 What on earth is this??? I never agreed to any of this nonsense 😡😡😡

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Replies (2)
NK
Nomsa K's update29 Dec 2021, 22:05
Reviewer Update
On which email address must I email those details?
NK
Nomsa K's update29 Dec 2021, 22:13
Reviewer Update
I would please like to be refunded all the premiums that were billed on me without my concern because I don’t want to find myself on the wrong side of the law by not paying my bills that I know nothing about… worse affecting my credit score for no reason., please