1 reviews | Active since Jul 2011
Edgars Club
<p>I've been charged R34 a month for years now without ever receiving an Edgars Club magazine or any discount vouchers. I've send emails requesting a refund for the periods that I didn't receive anything in June 2016 as well as May this year and still haven't received any response. I also used their website to send a message. In the meantime they keep on charging me R34 a month for a service I'm not getting.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we have a lot of awesome Club benefits that you may browse through on the Edgars website and the magazine is just one o the benefit and is provided free of charge. Club magazine are now received directly in store and you will receive an s.m.s that you will take in store for you club magazine.We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we have a lot of awesome Club benefits that you may browse through on the Edgars website and the magazine is just one o the benefit and is provided free of charge. Club magazine are now received directly in store and you will receive an s.m.s that you will take in store for you club magazine.We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.
What about my refund for the years that I haven't received anything ? (no magazine or discount vouchers)
What about my refund for the years that I haven't received anything ? (no magazine or discount vouchers)