HS
Heinrich S

1 reviews | Active since Jan 2015

04 Dec 2015, 17:59

Edgars Club

So after many calls, I'm now over it!<br> Every month Edgars bills me R20 for the Edgars Club after i have repeatedly asked them to cancel it.<br> This is straight out ***** and theft. I refuse to pay it and dare them to try and make me pay it!

0
Replies (1)
Edgars
Edgars's reply07 Dec 2015, 09:53
Official
Hello Reign.Snow,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.

Kindly be advised that the balance of R20.46 is not a club membership charge as this was cancelled as of the 25/06/2015 as per your request.

Please note that the amount R20.46 is an amount left over from your balance as you short paid by this amount.

Kindly refer to your October and November Account statement for further clarity.

The reference for your query is as follows: ***/GO

Thank you for your patience.

Regards
Customer Experience Team
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Best regards,