MdK
Marné de Kock
1 reviews | Active since Nov 2018
23 Nov 2018, 12:57
Edgars closes account without any notice
They do not deserve a single star. I have had my account at Edgars for many years. I recently discovered that they have closed my account, without informing me at all. My account has been paid up & I am actually in credit. All that the Call Centre operator could say is: Sorry for the inconvenience!
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Edgars's replyOfficial
24 Nov 2018, 08:37Thank you for making contact with us regarding your overpaid account. Kindly submit a letter requesting for a refund on your overpaid account together with a copy of your ID and bank statement to ***
Kindly quote the below reference number and insert your account number on all the documents .
We apologise for the frustrations caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team
Kindly quote the below reference number and insert your account number on all the documents .
We apologise for the frustrations caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team
Edgars's reply24 Nov 2018, 08:37
Official
Thank you for making contact with us regarding your overpaid account. Kindly submit a letter requesting for a refund on your overpaid account together with a copy of your ID and bank statement to ***
Kindly quote the below reference number and insert your account number on all the documents .
We apologise for the frustrations caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team
Kindly quote the below reference number and insert your account number on all the documents .
We apologise for the frustrations caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team