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1 reviews | Active since Mar 2020

05 Mar 2020, 07:57

Edgars Clearwater mall cashier did not give me my product that i purchased.

on 03/03/2020 i went to Edgar's Clearwater to buy (1) two pants and jacket (Petite and kelso items), (2) Perfume Lancome Idole, with small gift and samples, the cashier assisted and we were making small talks, while we were still talking one guy came standing next to her cashier station and she handed me the plastic and i left the store.

when i got home i realized that everything that i bought from Edgar's was in the plastic except the perfume. I even checked in the car if maybe is under the car sit. NO perfume to be found. i looked at the time it's 7pm so the stored is closed by now.

The next day i went back to speak to the store manger, he managed to show me footage of the previous day. The footage showed that the cashier put the perfume in the plastic from one angle only, and there's a time where the cashier blocks the the plastic for 10sec and after that she give me then pack and i left.

The perfume cost R1590 the Store manager and the cosmetic manager believe that i have lost the perfume.

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