Edgars Chatsworth - Pathetic Service
<p>Edgars Chatsworth is poorly staffed for starters, there customer service is as pathetic as can be, from the female floor manager who would rather use her mobile device and phone home to find out about her neighbour being ****** during work hours than inform customers that the store was offline for payment to a normal staff member who was rather rude over the telephone to a customer who was enquiring about school shoes and there sizes. Edgars chatsworth is not a pleasant store to shop at and will not be recommened by me any time in the near future. There are but only a handful of helpful staff members that will go the extra mile. The Edcon canvassers that were instore were absolutely inappropriately dressed and paraded around in an unprofessional manner.</p>
In response to your recent query regarding the above-mentioned Edgars store, please accept our sincere apology for the inconvenience that you may have incurred.
Edcon as a company sets high standards for the service we offer to our customers. The level of service you received and what you perceived is not indicative of our standards. Attention has been given to the matter raised in order to ensure that similar incidents do not recur.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
In response to your recent query regarding the above-mentioned Edgars store, please accept our sincere apology for the inconvenience that you may have incurred.
Edcon as a company sets high standards for the service we offer to our customers. The level of service you received and what you perceived is not indicative of our standards. Attention has been given to the matter raised in order to ensure that similar incidents do not recur.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
