1 reviews | Active since Feb 2017
Edgars charging me for services I have never asked for
Edgars charging me for services I have never asked for
Edgars has started to charge my account with services I have never opted in for. "SMS AIR SUBSCRI" for R25 and "AIRTIME/DATA SUBSCRIPTION FEE" for R25. I have been charged this month for a service I have never agreed on - this is completely ********* business practices. I expect these charges to be reversed retrospectively and my account credited for every cent.
Thank you for bringing this matter to our attention .We apologies for the frustrations caused to you with the airtime billing that is going off your account .Kindly note that we have escalated your query to RMCS for a cancellation/reversal of the fees and feedback will be provided to you .This will be updated on your next statement .***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for bringing this matter to our attention .We apologies for the frustrations caused to you with the airtime billing that is going off your account .Kindly note that we have escalated your query to RMCS for a cancellation/reversal of the fees and feedback will be provided to you .This will be updated on your next statement .***/GO
Kind regards
The Edcon Customer Experience Team