1 reviews | Active since Mar 2009
Edgars charging me for services I have never asked for
Edgars has started to charge my account with services I have never opted in for. "MOBILE CONTENT FEE" for R24.99 and "SMS AIR SUBSCRI" for R25 and "AIRTIME/DATA SUBSCRIPTION FEE" for R25. I have been de*****ed for months with these charges that I've never agreed to pay - these are completely ********* business practices why are your system not better designed to prevent your customers from being de*****ed? I expect all this charges to be reversed retrospectively and my account credited for every cent (including any interest I may have paid relating to these charges).
I will be taking this case to the NCR and opening up a case of ***** at SAPS.
Thank you for making contact with us .Apologies for the frustrations .Please be advised that your query has been escalated to RMCS for reversal of the fees and they will be in direct contact with you.***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us .Apologies for the frustrations .Please be advised that your query has been escalated to RMCS for reversal of the fees and they will be in direct contact with you.***/GO
Kind regards
The Edgar's Customer Experience Team
