mD
moses D

1 reviews | Active since Jun 2013

05 Sept 2017, 13:06

Edgars charging funeral policy without my consent

I app**** for membership at Edgars more than a year ago. According to our contract, l didnt sign for any VIP but they were charging extra for VIP membership. Can l please have a refund for all the monthly payments. I only realized they were charging me extra when l was about to close the account 2 weeks ago.

0
Replies (1)
Edgars
Edgars's reply05 Sept 2017, 13:54
Official

Kindly furnish us your account or ID number on ***so that we may liaise with the accounts team regarding the Edgars VIP club cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.