Edgars charging for non received goods
My Name is Gha**** Solomon, And I am appalled by the service i received from Edgars, after being a client for more than 10 years, always keeping good with my credit ratings, paying my accounts on time. I am now being plagued by calls from a Company called MBS Credit Solutions for an amount of R 375.00 " God knows what for "
After speaking to numerous people at Edcon , it arises that i had somehow accepted a voice over subscription from a third party of Edgars affiliates for Cellphone / Data.
I have no recollection of this and Edgars has stated that they have a recording ," never produced anything for several months " but non the less, I did not receive no airtime or data from anyone.
Having said that , i made a suggestion to all the 100's of people calling me for this account , that i have no issue with paying the account , but i need to get the airtime / data or whatever that i paid for.
i have not received anything to date, but Edgars is insisting that i pay the account.
I will take legal action against Edgars if my credit score is negatively impacted , and i can assure you that neither myself or my families will support your business ever again.
If this is how you treat clients who have supported you for many years, then i wish you good luck for the future .
I have requested that correspondence with regard to this account be emailed to me , so that i can have a copy of the responses in the event i need to take legal action, months have passed , nothing received from Edgars or MBS "
If you need to respond to me , you may mail your response to **********
Don't bother calling me " you gonna get a lashing " ask your MBS Collection agents.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
