JD
John D

1 reviews | Active since Feb 2018

22 Feb 2018, 14:36

Edgars charging double ABSA service fees

Edgars and ABSA Service Fees Edgars charge my wife 2 x R 22.80 ABSA Service fee + another R 22.80 as a service fee per month from January 2017 which in total is R 957.60 for 14 months. From 1/12/2016 they charged me just a service fee of R 22.80 x 12 which is another R 273.60. In totals to an amount of R 1231.20 at the end of February 2018. According to my knowledge we have not even been notified of this arrangement. This is a disgrace and I believe that is should be taken up with The National Credit Act (NCA) . Besides this I am a pensioner and cannot afford this any longer. As soon as my account is paid we will cancel it unless these fees are being credit back to our account.

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Replies (1)
Edgars
Edgars's reply22 Feb 2018, 16:02
Official

Thank you for bringing above concerns to our attention.

Please be advised your query is referred to our regional credit office team to address. The team will revert back to you within the next 48 working hours to confirm resolution.

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Experience Team