1 reviews | Active since Feb 2018
Edgars charging double ABSA service fees
Edgars and ABSA Service Fees Edgars charge my wife 2 x R 22.80 ABSA Service fee + another R 22.80 as a service fee per month from January 2017 which in total is R 957.60 for 14 months. From 1/12/2016 they charged me just a service fee of R 22.80 x 12 which is another R 273.60. In totals to an amount of R 1231.20 at the end of February 2018. According to my knowledge we have not even been notified of this arrangement. This is a disgrace and I believe that is should be taken up with The National Credit Act (NCA) . Besides this I am a pensioner and cannot afford this any longer. As soon as my account is paid we will cancel it unless these fees are being credit back to our account.
Thank you for bringing above concerns to our attention.
Please be advised your query is referred to our regional credit office team to address. The team will revert back to you within the next 48 working hours to confirm resolution.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
Thank you for bringing above concerns to our attention.
Please be advised your query is referred to our regional credit office team to address. The team will revert back to you within the next 48 working hours to confirm resolution.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
