lM
lollie M
1 reviews | Active since Feb 2013
09 May 2020, 06:38
Edgar's Ceo and management
I haven't lost my card but someone is busy buying airtime with my card, I called customer service I was told that the airtime that I brought in October is not billed is mistake, my account balance is increasing every month,when I check statements I saw ota prepaid which I did brought,
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Replies (2)
Edgars's replyOfficial
09 May 2020, 14:14Good day
Thank you for your post.
We apologise for the inconvenience this has caused. As per our telephonic discussion, kindly be advised that we are investigating the matter and we will revert back to you with feedback.
Your reference number is ***/GO
Regards,
Edcon Customer Experience Team
Thank you for your post.
We apologise for the inconvenience this has caused. As per our telephonic discussion, kindly be advised that we are investigating the matter and we will revert back to you with feedback.
Your reference number is ***/GO
Regards,
Edcon Customer Experience Team
Edgars's reply09 May 2020, 14:14
Official
Good day
Thank you for your post.
We apologise for the inconvenience this has caused. As per our telephonic discussion, kindly be advised that we are investigating the matter and we will revert back to you with feedback.
Your reference number is ***/GO
Regards,
Edcon Customer Experience Team
Thank you for your post.
We apologise for the inconvenience this has caused. As per our telephonic discussion, kindly be advised that we are investigating the matter and we will revert back to you with feedback.
Your reference number is ***/GO
Regards,
Edcon Customer Experience Team
lM
lollie M's updateReviewer Update
11 May 2020, 08:46Thanks
lM
lollie M's update11 May 2020, 08:46
Reviewer Update
Thanks