SW
Shaheen W
1 reviews | Active since Sept 2014
28 Dec 2019, 14:51
Edgar's Centurion Poor Customer Services
Poor service waited over half and hour in que..when assisted said my account blocked..My account is up to date..this is embarrassing..Now waiting for cashier to phone call center..I got cell phone app to prove account is up to date..WORST SERVIC EVER STAFF POOR AND *********** ...WHY IS MY ACCOUNT ON HOLD..DISGUSTED ..
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Edgars's replyOfficial
30 Dec 2019, 15:58Dear Shaheen,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note as per company policy should there be no purchases made on the account for more than 3 months the account will be blocked for security reasons.
As per our records it reflects that the code has been removed and a purchase was also processed after validation.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note as per company policy should there be no purchases made on the account for more than 3 months the account will be blocked for security reasons.
As per our records it reflects that the code has been removed and a purchase was also processed after validation.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Best regards,
Edgars's reply30 Dec 2019, 15:58
Official
Dear Shaheen,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note as per company policy should there be no purchases made on the account for more than 3 months the account will be blocked for security reasons.
As per our records it reflects that the code has been removed and a purchase was also processed after validation.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note as per company policy should there be no purchases made on the account for more than 3 months the account will be blocked for security reasons.
As per our records it reflects that the code has been removed and a purchase was also processed after validation.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Best regards,