Edgars - Centurion - Chatsworth & Pavilion

It does seem since Edgars has crossed over to the RCS group, there is a lack of discipline and customer service with employees, This does come across as a generalized statement and will not class everyone however my experience with Edgars in nothing to write home about, walking out of Edgars at the Pavilion and Chatsworth due to poor service or no help at all , to Centurion where the staff open the doors at 09H00 but service centers are not. @Centurion, Mac / Revlon counters should be closed , maybe staff come to work with the mindset of ''another day to doll my self up with FREE make-up'' Reminder people , you service the public that walk-in and purchase thus keeping you employed. Management ( Hendina Madelebele) uses the excuse there is two shifts that operate hence the service centers are NOT open, absolutely great management to have two shifts be open and closed at the same %***%$ time. Getting shoved to a third till point for the attendant to leave to another service center to assist a colleague ( Total incompetance and oblivious to clients awaiting service ) Superb management skills, seems there are similarities to unions and government, groups gathering and having their conversations whilst waiting for business rather than : Good-morning / Hello , how can I assist you? I can assure you service, quality and all round ambiance of the stores have deteriorated. How do you justiy incompetance on all levels. Edgars stores need an overhaul of staff, maybe a competancy scale of test to get above average service attendants that will do thier jobs and add value to a customers shopping experience. I can assure Edgars , this wiill be the last month I will be shopping there ever!!! I have initiated closing my account.