BK
Beth-Ann Keschner
1 reviews | Active since Dec 2015
15 Jan 2016, 12:23
EDGARS CASH CARD IS A JOKE!
Are you kidding me! I logged a complaint on this site early December and received a response letter from Edgars saying they would get back to me in a week - reference no: ***/GO - and needless to say I have never been contacted!!! Nor has my Cash Card Credits been re-instated!<br> <br> Your Customer Service / Complaints department is a joke!
Helpful (0)
Replies (1)0
Replies (1)Edgars's replyOfficial
17 Jan 2016, 16:27Hello Beth-Ann ,
It is with great displeasure to hear that you haven't received feedback. We have referred this query to management as it has been prolonging. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback. We have referred this query to management as it has been prolonging. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply17 Jan 2016, 16:27
Official
Hello Beth-Ann ,
It is with great displeasure to hear that you haven't received feedback. We have referred this query to management as it has been prolonging. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback. We have referred this query to management as it has been prolonging. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
