LV
Lenore V

1 reviews | Active since Mar 2017

27 Mar 2017, 10:44

Edgars, Cape Gate

<p>On Saturday 26 March I purchased a mobile. In my experience this is usually a tedious process, but the service I got from Julia at the Mobile counter, Edgars Cape Gate was truly a new experience. She was efficient, professional and very knowledgable. She advised me of the best mobile to purchase in my price range very quickly. The whole process must have taken 10-15 minutes. Well done Julia, Keep up the good work!</p> <p> </p>

0
Replies (3)
Edgars
Edgars's reply27 Mar 2017, 12:19
Official

We are delighted to hear that you have received such commendable service from our staff Julia . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Cape Gate for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply27 Mar 2017, 12:20
Official

We are delighted to hear that you have received such commendable service from our staff Julia . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Cape Gate for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply27 Mar 2017, 12:20
Official

We are delighted to hear that you have received such commendable service from our staff Julia . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Cape Gate for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,