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Reinette T

1 reviews | Active since Mar 2009

10 Dec 2015, 15:37

Edgars calls 3 times a day for marketing purposes

I am sick and tired of getting at least 3 phone calls a day from Edgars, trying to sell me funeral plans, life policies or may be get me to join their Edgars Club again. I have blocked the number but the change their phone number and then I get calls at work which I don't want. <br> <br> I am being harassed for the past 3 months around the clock, and I keep on telling their marketing / sales department to remove me from their database and NEVER EVER call me again ever. I am going to sue Edgars for invading of my privacy if I EVER get a call again, where they try to sell / market something to me. I am SICK of them bugging me constantly. <br> <br> Is there ANY WAY to make sure I am removed from their database and not being harassed any more. If I am behind on paying my account, they can simply add the interest and send me another electronic invoice, as any other shop does. Please confirm that I will NOT BE CALLED AGAIN. EVER!!!! <br> <br> The numbers they are calling from is *** and ***. If there are any other people out there who would llike to block these annoying phone calls. <br> <br> Thank you<br> Reinette

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Replies (1)
Edgars
Edgars's reply14 Dec 2015, 13:54
Official
Hello reinette,

Thank you for raising your apprehensions with us. Kindly note we have send a request for an Opt out to the marketing department. Please be advise a note has also been made on your account that you do not want financial services. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***