1 reviews | Active since Aug 2017
Edgars Call Centre a Joke!
I called the call centre to have my card blocked as I intend to close my account. This is due to the fact that when I opened up the account I was very misinformed about the specific terms and conditions by ill trained staff. The lady I spoke to was rude and when I asked my mother to please speak to the operator when I had had enough of this lady's unprofessionalism she also was very rude to. Worst company to open an account with in my opinion!!
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query and the staff attitude, as you are not happy with the rude attitude that you received over the phone. Alternatively kindly be advised that the matter may be reported directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query and the staff attitude, as you are not happy with the rude attitude that you received over the phone. Alternatively kindly be advised that the matter may be reported directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.