LM
Linda M
1 reviews | Active since May 2015
13 May 2015, 21:56
Edgars bring back my money!
In March 2014 I made an EFT payment at Edgars in JHB CBD, earlier that morning they had a power failure, as a result when making payment i didn't get a receipt but was reassured that payment would on my account. Payment isn't reflecting on my Edgars account but is reflecting on my bank statement that my R400 payment went to Edgars,,, I went there directly, i was promised feedback. I have explain my story to Lucky the manager he promised me feedback. 12 months later no feed back,, I need my money back Edgars
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Edgars's replyOfficial
15 May 2015, 09:45Hello MabhoLinda,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
As per our telephonic discussion, kindly be advised that we are looking into your query in order to provide feedback and assistance as soon as possible.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
As per our telephonic discussion, kindly be advised that we are looking into your query in order to provide feedback and assistance as soon as possible.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Edgars's reply15 May 2015, 09:45
Official
Hello MabhoLinda,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
As per our telephonic discussion, kindly be advised that we are looking into your query in order to provide feedback and assistance as soon as possible.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
As per our telephonic discussion, kindly be advised that we are looking into your query in order to provide feedback and assistance as soon as possible.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***